Holland America Deposit Requirements, Final Payment and Name Change Policy

Once you have decided on your perfect cruise, a deposit is generally due within 1 to 5 days.

With Holland America Line, the deposit amount depends on the length of the cruise and itinerary. The amounts vary, but general guidelines are as follows:

Length of cruise                                              Deposit amounts_________

7-9 night cruises                                             $700.00 per cabin

10-14 night cruises                                         $1200.00 per cabin

15-20 night cruises                                         $1700.00 per cabin

21 night and over                                            $3500.00 per cabin

Your deposit is usually refundable until the final payment date unless booked under a special promotion that holds a non-refundable deposit. You should always check with your travel agent to be sure before placing money on the reservation.

Name changes are approved on per-case bases and a service fee may be charged especially if it’s after final payment.  When making a name change at least one original name must stay the same or it is considered a cancellation and penalties will apply.  When making your reservation please be sure to give first and last legal names as they appear on your passport to avoid paying a name-change fee.

Holland America reserves the right to upgrade guests to a more expensive category accommodations at no additional cost.  Please be sure to let your travel agent if you want a specific cabin and would prefer to decline any complimentary upgrades.

Once final payment has been made and Holland America’s Online Check-In is complete, travel documents (Express Docs) will be available about 30-50 days prior to sailing online.

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